Frequently asked questions

Question	What is the WIFI for the conference?
Answer	Wifi password for the conference is:xxxx

Question	What plug type do I need for UAE?
Answer	All places within United Arab Emirates has the associated plug type G, which is the plug that has three rectangular pins in a triangular pattern. UAE operates on a 230V supply voltage and 50Hz.

Question	What is the dress code?
Answer	The dress code is Smart Casual. Please be aware that the weather in Dubai is very hot, between 35 and 40 oC.

Question	What is the currency?
Answer	The official currency of Dubai is the UAE Dirham (AED).

Question	Do I need a visa?
Answer	Information on who needs a visa to enter Dubai can be found here.

Question	Who do I contact if I have any questions?
Answer	If you have any additional queries, please EMEA.Owner.Relations@Hilton.com.

Question	How do I make my hotel reservation?
Answer	For help with accommodation please contact Hilton Dubai Palm Jumeirah directly via email: reservations.dubai@hilton.com.

Question	Who is responsible for making my airline reservations?
Answer	Attendees are responsible for making their own airline reservations. Please book once you have received the invitation to register.

Question	What happens if I need to cancel my attendance?
Answer	If for any reason you cannot attend the conference once you have registered, please contact EMEA.Owner.Relations@Hilton.com. Once registered you will be liable for the conference fee and may still be charged.

Question	Who should I advise of any special dietary requirements?
Answer	Please notify EMEA.Owner.Relations@Hilton.com of any food requirements/allergies

Question	Who do I contact if I require special assistance?
Answer	Please contact Gaynor.Creran@Hilton.com for any special requests.

Question	What should I do if I hear a fire alarm during my stay?
Answer	There is no fire drill scheduled throughout your visit. If you hear the alarm, please vacate the building & follow fire safety instructions.